🐾 Privacy Policy

1. Who we are

Dogs That Fit is the trading name of McConnell Management Ltd, a UK-registered company providing dog training and behaviour services.

Registered name: McConnell Management Ltd (trading as Dogs That Fit)
Location: Cheltenham, United Kingdom
Contact: hello@dogsthatfit.co.uk

Website: www.dogsthatfit.co.uk

​

We take your privacy seriously and handle all personal information in line with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.

​

2. What data we collect

We only collect the information we need to deliver our services safely and effectively. This may include:

• Contact details: your name, email, phone number, and address (collected when you book via TidyCal or contact us directly).

• Booking and payment details: your session dates, booking information, and payment status (processed securely via Stripe — Dogs That Fit does not store card details).

• Dog information: name, age, breed, behavioural notes, training goals, or progress updates (shared during consultation or follow-up).

• Emergency information: contact details for emergencies (voluntarily provided).

• Social or marketing information: comments, messages, testimonials, or photos (only used with consent).

• Website and cookies: browser type, general site usage, and anonymous analytics (collected automatically to improve our website).

3. How we use your information

Your information is used to:

• Deliver the services you book.

• Communicate with you about your sessions, follow-ups, or changes.

• Process secure payments via Stripe.

• Keep internal records and behavioural notes to support training progress.

• Share relevant updates or marketing only with your consent.

• Improve website functionality and user experience.

We will never sell or share your personal information with third parties for marketing or any other purpose.

4. Cookies and analytics

Our website may use cookies to improve your browsing experience, analyse website traffic, and support advertising through platforms such as Google or Facebook.
You can disable cookies in your browser settings at any time, though some site features may not function properly.

5. Data storage and security

We store information securely using trusted, GDPR-compliant services such as TidyCal, Stripe, and encrypted cloud tools.
Access to your data is restricted to the business owner and authorised personnel only.

6. Data retention

We retain your information for as long as necessary to:

• Provide the service you have requested.

• Comply with legal, tax, or insurance obligations.

In most cases, records are retained for up to two years after your final session. After that, they are securely deleted or anonymised.
You can request deletion sooner if you wish.

7. Your rights

Under UK data protection law, you have the right to:

• Access a copy of your personal data.

• Request corrections or deletion.

• Withdraw consent for marketing.

• Object to how your data is used.

• Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk if you’re unhappy with how your data is handled.

 

To exercise any of these rights, contact hello@dogsthatfit.co.uk

​

8. Updates to this policy

This Privacy Policy may be updated from time to time to reflect new services, technologies, or legal requirements.
The latest version will always be available on our website.

​

✅ Summary

Dogs That Fit only collects what’s necessary to deliver high-quality training, stores it securely, and never shares it unnecessarily. You’re always in control of your data.